These are the RETURN options that we offer:
1. INSTORE RETURNS
- Returns shall be guaranteed for up to TWO weeks following re-opening, on any purchased item as of THURSDAY 11th March 2021 onwards via our ECOMMERCE STORE.
- Kindly bring the item at our store together with the invoice/receipt of purchase.
- Should you have received the 15% CASHBACK voucher it is important that you get a copy of the voucher.
2. ONLINE RETURNS
- You may return items purchased ONLINE via our E-COMMERCE STORE for up to 14 days from date of invoice. Should you wish to return any item kindly
follow the following procedure.
Items can be returned by:
1. POSTAL ADDRESS*:
Eurosport, Catalunya Buildings, Psaila Street, Birkirkara, BKR9076.
- Kindly add ECOMMERCE STORE RETURN to the above address. *Returns sent by mail are at the expense of the customer.
Kindly note:
- Items should be returned sealed, in their bag / envelope or in any other bag or envelope.
- One copy of the RETURN FORM should be inserted with the returnable item.
- This should clearly show the original order number (Eg. ORDER 12345 & INVOICE No. 12345) & clearly highlighting your contact details.
OR
2. CONTACTLESS DROP OFF ADDRESS:
REEBOK Store Entrance @Eurosport, Catalunya Buildings, Psaila Street, Birkirkara, BKR9076
Return Hours: Mon - Sat: 9am – 5pm
Kindly note:
- Items should be returned sealed, in their bag / envelope or in any other bag or envelope.
- TWO COPIES of the RETURN FORM are to be printed. ONE is to be attached / inserted with returnable item. The OTHER COPY is to kindly show at item DROP OFF point for stamping.
- BOTH should clearly show the original order number (Eg. ORDER 12345 & INVOICE No. 12345) & clearly highlighting your contact details.
Once you submit your return request, our team will get back to you via phone / email within 3-5 working days to advise about the request and advise about your possible reimbursement.
WHAT ITEMS CAN BE RETURNED?
- All items purchased from our E-Commerce store are returnable except for underwear and masks, due to hygiene reasons.
- Free gifts or promotional items are not returnable.
- Any returns, unless faulty, have to be returned in a re-saleable condition. This means that all original packaging and labels need to be flawlessly returned and that product is unused.
HOW SOON WILL I GET MY REFUND? (ONLINE RETURNS)
- Once your return is received and inspected, our team will get back to you via phone / email to advise about your return request and the possible
reimbursement.
- If return is approved, your refund will be processed, and a credit will automatically be applied to the original method of payment, within 10 working
days.
Eurosport offers the most complete end to end sports products in the Maltese Islands and is synonymous with powerful brands in each product category.
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